Quality Management System Planning for the New Year
Quality Management System Planning in a new year is a natural milestone for most organizations. On the one hand, it is a time to close…
Competencies in Quality Management System
Competencies and Quality Management System (QMS) – is there a connection?In the automotive industry, QMS ensures high product quality and compliance with standards….
ISO/DIS 9001 Is Out: What’s Really Changing—and What You Should Do Now
On 27 August 2025 the Draft International Standard (DIS) for ISO 9001 (ISO/DIS 9001)was published, opening a formal 12-week ballot and comment period…
Human Error – Better to Discipline Staff or Improve the System?
Human error is a frequently cited cause of problems in quality management but is rarely understood in depth. Too often, problem-solving teams focus…
Leadership Responsibilities in IATF 16949
In demanding automotive manufacturing, leadership isn’t just about overseeing operations—it’s about actively shaping a culture of quality and continuous improvement. IATF 16949:2016, the…
Implementing Change Management
There’s one thing that’s always certain to happen and that’s… change! You expect a “normal” day, and something happens which makes you change…
Management review – Effective and without mistakes
Management review is – we dare to call it – the most important activity in quality management system (QMS). It is essential because…
Setting SMART Quality Objectives
“Let’s be SMART this year!” … Always when beginning new year, some of us are asked to consider and refocus our attention on…
CAPA: Corrective Action – Preventive Action
“CAPA” … this term is used frequently in the Medical, Aerospace and Automotive sectors and is a fundamental principle of a Quality Management…
Internal auditor in the automotive industry – competences
The automotive industry is one of the most dynamic and demanding industries in the world. The supply chain must meet increasingly higher standards…
Quality policy – how to write it effectively?
The quality policy is the most important document in the quality management system of every organization. Organizations certifying their quality management systems for…
Documented information – requirements in quality management system
Organizations certified for compliance with ISO 9001 certainly know very well the requirements of clause 7.5 “Documented information”. It is the essence of…