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IATF 16949 ISO 9001 Quality management Quality Management System

Statutory and regulatory requirements in IATF 16949:2016

Recently, I have devoted a little more attention to statutory and regulatory requirements as part of ensuring compliance with legal requirements and product safety. This is related to the provision of the so-called automotive product integrity. Probably, if I mention the PSCR function – Product Safety and Conformity Representative, people working with OEMs such as […]

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IATF 16949 Quality Management System

Top 10 minor nonconformities in IATF 16949 audit in 2021

In the previous article, I presented “Top 10 major nonconformities in the IATF 16949 audit in 2021”. But as we know, according to the “Rules for achieving and maintaining IATF Recognition”, nonconformity can be divided into major and minor. So what TOP 10 minor nonconformity dominated in 2021? Minor nonconformity in IATF 16949 third party […]

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IATF 16949 Quality Management System

Top 10 major nonconformities in IATF 16949 audit in 2021

Organizations in automotive shall be audited by third party auditors to maintain quality management system certification according to ISO 9001 and IATF 16949. (For more information on auditing, see the article here.) Every year there are certain dominant nonconformities to be observed around the world. And what Top 10 major nonconformities dominated in 2021? How […]

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IATF 16949 Quality Management System

Supply chain – which requirements shall be communicated to the external providers?  

  An organization certified for compliance with ISO 9001:2015 and IATF 16949: 2016 is obligated to make a certain solution for supply chain management. These requirements relate to, inter alia, determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers. In addition to these criteria, I would like to […]

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IATF 16949 Quality management Quality Management System

Customer satisfaction – quality management system foundation

Customer satisfaction is essential to the success of the organization. It is a key indicator of organizational monitoring. In the quality management system according to IATF 16949, customer satisfaction has a remarkably high priority. So how to manage it? You will find the answer below. Customer satisfaction – where does it come from? One of […]

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IATF 16949 Quality Management System

 Customer specific requirements – what is it?

The automotive industry is a demanding industry: it is necessary to ensure “high” quality of products with timely delivery, focusing on continuous improvement and minimizing errors and losses throughout the supply chain. All this to ensure high competitiveness. Therefore, to be able to meet the requirements, automotive manufacturers require their suppliers to meet the requirements […]

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IATF 16949 Quality Management System

 Core tools – why they are so important?

Organizations in the automotive supply chain are required to certify their quality management system for compliance with the requirements of IATF 16949. Of course, you should be aware that the standard itself is not the only requirement that should be implemented in the organization. Next to it there are customer specific requirements, the so-called CSR, […]

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IATF 16949 Quality management Quality Management System

Customer complaint –what shall we do?

As an organization certified to ISO 9001: 2015 and IATF 16949: 2016, we have certain obligations towards the client. First, we are obliged to provide the customer with our products and services in accordance with the requirements. However, despite our efforts to meet the requirements, a non-compliant product or service arises, which results in a […]

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Management Quality management

Balanced scorecard – strategic management tool in a favour of quality management

At the very beginning, I would like to mention that this article was inspired by my followers in social media. Last days I published a survey in LinkedIn on the New Year’s priorities for the quality management system. As an outcome it was clearly indicated that quality objectives are the task number 1. In response […]

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IATF 16949 ISO 9001 Quality management Quality Management System

Quality objectives – results to achieve in the quality management system

Entering the New Year for many organizations means a summary of activities in the quality management system for the previous year. At the same time, it is the moment to prepare the organization to meet the requirements of ISO 9001, IATF 16949 (more about this standard here) or another standard in the coming months. In […]