Warranty management – the idea, process and QMS requirements
Warranty… how many of us have needed to return an item which didn’t work the way we expected or was defective after a…
PPAP – Key Process for Quality Assurance in the Automotive Industry
PPAP (Production Part Approval Process) is a crucial procedure in quality management within the automotive industry. It forms the foundation of the quality…
Control Plan
“A control plan is a critical document used in manufacturing to ensure product quality and consistency.” …according to Automotive Industry Action Group (AIAG)….
Control Charts
Control charts are one of the key tools of statistical process control (SPC), which allows monitoring the stability and capability of production processes….
Leadership Responsibilities in IATF 16949
In demanding automotive manufacturing, leadership isn’t just about overseeing operations—it’s about actively shaping a culture of quality and continuous improvement. IATF 16949:2016, the…
Problem Solving Methods – Review of 8D, QRQC and A3
In 2024, the automotive industry’s #1 nonconformity (due to its frequency) in third-party IATF 16949 audits was problem solving. It can therefore be…
Understanding Special Characteristics
To maintain high-quality standards organizations are designating Special Characteristics (SCs). They play a crucial role in ensuring product safety, compliance, and customer satisfaction….
Implementing Change Management
There’s one thing that’s always certain to happen and that’s… change! You expect a “normal” day, and something happens which makes you change…
Management review – Effective and without mistakes
Management review is – we dare to call it – the most important activity in quality management system (QMS). It is essential because…
Setting SMART Quality Objectives
“Let’s be SMART this year!” … Always when beginning new year, some of us are asked to consider and refocus our attention on…
Supplier management – How to work with suppliers in the automotive industry
An organization certified for compliance with ISO 9001:2015 and IATF 16949: 2016 is obligated to make a certain solutions for supplier management. These…
MSA – a comprehensive overview based on AIAG and VDA 5 standards
How does the automotive industry know that the measurement results obtained are reliable? Simply put, through “MSA.” Measurement Systems Analysis plays a key…