Customer complaint –what shall we do?
As an organization certified to ISO 9001: 2015 and IATF 16949: 2016, we have certain obligations towards the client. First, we are obliged…
Audit – do not look for nonconformities!
Have you ever felt a feeling of insecurity and stress hearing that an audit is coming? Moreover, you must take part in it…
IATF 16949 – what can your organization gain with this standard?
When I was a student of Management and Production Engineering, I went on an exchange program at the Fachhochschule Darmstadt near Frankfurt am…
Process Monitoring – Process Management with Use of Indicators
Process-managed organizations are required to use process monitoring (process-oriented management approach is discussed here and monitoring basics here ). For this purpose, they use…
Risk management framework – how to understand it
he clear advantage of risk management indicates that it is a very important aspect of management for the organization that requires greater understanding. In…