Management review – Effective and without mistakes
Management review is – we dare to call it – the most important activity in quality management system (QMS). It is essential because…
Setting SMART Quality Objectives
“Let’s be SMART this year!” … Always when beginning new year, some of us are asked to consider and refocus our attention on…
Quality objectives – results to achieve in the quality management system
Entering the New Year for many organizations means a summary of activities in QMS for the previous year. At the same time, it…
Processes – what is not discussed and is extremely important
When designing a process, we usually think about specific requirements set for it, for example, under the ISO 9001: 2015 standard. It defines…
Process – how to design it to manage it effectively
The essence of processes presented in the article on the process approach largely relates to the requirements for processes. In this article, I’ll…
Process approach – 7 reasons why it is the most important quality principle
Just as each gear contributes to the operation of the mechanism, each process identified in the organization contributes of its effects. In this…