Building Quality Culture
according to ISO 9001:2015 and ISO 10010:2022
Did you know that no procedure or certificate will guarantee quality –
unless a true quality culture exists in the organization?
ISO 9001:2015 and ISO 10010:2022 emphasize the importance of developing a quality culture as the foundation of an effective management system. A well-established quality culture supports not only compliance with customer and auditor requirements but also drives organizational growth, employee engagement, and sustainable competitive advantage. This training provides a practical understanding of what quality culture is, how to measure it, develop it, and sustain it. Participants will gain hands-on tools to integrate ISO 9001 requirements with ISO 10010 guidelines into everyday management practice.
Training Program Highlights
- What is quality culture – definitions and real-life examples.
- Quality culture in the context of ISO 9001:2015.
- ISO 10010:2022 – guidelines for improving quality culture.
- The role of leadership and employee involvement.
- Key factors influencing quality culture (communication, competence, awareness, motivation).
- Models and methods for assessing quality culture (diagnostic tools).
- Common barriers and challenges in building quality culture.
- Best practices in quality culture across industries.
- Integrating quality culture with ISO 9001 management system.
- Action plan – sustaining and improving quality culture long-term.
Training objectives
The goal of this training is to equip participants with the knowledge and tools needed to assess the current quality culture in their organization, strengthen it in line with ISO 10010:2022, and ensure integration with ISO 9001:2015 requirements.
Target Audience
- Quality Control and Assurance Personnel
- Production and Process Engineers
- Supervisors and Team Leaders
- Continuous Improvement Specialists
- Anyone involved in problem-solving and quality improvement initiatives
Participant Benefits
Understand what quality culture is and how it impacts the effectiveness of the management system.
Learn to identify strengths and weaknesses of the existing quality culture.
- Discover methods to engage employees and leaders in building quality at every level.
Acquire practical tools for implementing and sustaining a quality culture.
Organizational Benefits
Increased employee engagement and accountability for quality.
Stronger alignment between ISO 9001 requirements and daily business practices.
Reduced risks related to lack of quality awareness.
Competitive advantage through a culture of continuous improvement.
Positive impact on audit results and customer perception.
Qualification confirmation
E-certificate
Training duration
1 day x 8 hours
Training price
In order to get an offer please send a request to: contact@qualitywise.pl.
Documents
Terms and conditions you will find here.
Contact
For additional questions, other training dates or a dedicated training offer for your company, please contact Qualitywise®!
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