Customer Specific Requirements
(different OEMs)
How to Ensure High Customer Satisfaction?
By Understanding and Meeting Their Requirements!
Customer Specific Requirements (CSR) are additional quality and process expectations defined by automotive manufacturers beyond the IATF 16949 standard. Understanding and complying with these requirements is crucial for suppliers to maintain approval and ensure smooth collaboration with OEMs (Original Equipment Manufacturers). This training provides participants with an in-depth understanding of CSRs, their implementation in quality management systems, and their impact on supplier performance.
Training Program Highlights
Training Program Highlights vary depending on training dedicated to specific OEM:
CSR VW
CSR Porsche
CSR Audi
CSR VOLVO
CSR MERCEDES
CSR BMW
CSR PSA
CSR FCA
CSR RENAULT/NISSAN
CSR FORD
CSR GM
CSR JLR
CSR TESLA
Training objectives
This training equips participants with the knowledge and skills required to understand, implement, and manage Customer-Specific Requirements effectively. By ensuring compliance, companies can strengthen their relationships with OEMs, improve product quality, and reduce the risk of non-conformance penalties.
Target Audience
- Quality Managers and Engineers
- Supplier Quality Assurance (SQA) Specialists
- Production and Process Engineers
- Internal and Supplier Auditors
- Automotive Suppliers and Tier 1, 2, 3 Companies
Participant Benefits
- Comprehensive understanding of Customer-Specific Requirements and their significance.
- Ability to implement CSRs effectively within an organization’s QMS.
- Improved skills in auditing and assessing compliance.
- Enhanced risk management capabilities related to CSRs.
Organizational Benefits
- Stronger compliance with OEM requirements, reducing the risk of penalties or loss of business.
- Improved supplier performance and product quality.
- Greater efficiency in internal processes through CSR integration.
- Enhanced reputation and competitiveness in the automotive industry.
Qualification confirmation
E-certificate
Training duration
1 or 2 days (8 hours) depending on specific OEM.
Training price
In order to get an offer please send a request to: contact@qualitywise.pl.
Documents
Terms and conditions you will find here.
Contact
For additional questions, other training dates or a dedicated training offer for your company, please contact Qualitywise®!
