Basic quality tools in problem solving
How to manage problem solving?
So effectively that they never come back...
Effective problem-solving is essential for maintaining high-quality standards in any industry. This training introduces the fundamental quality tools used to identify, analyze, and resolve problems systematically. Participants will learn how to apply essential problem-solving techniques. The training emphasizes practical application through real-world case studies and exercises, enabling participants to make data-driven decisions and improve process efficiency.
Training Program Highlights
- Introduction to Quality Tools and Their Importance in Problem-Solving
- The role of structured problem-solving in quality management
- Overview of common quality issues in manufacturing and services
- The 7 Basic Quality Tools:
- Check Sheets – Data collection for defect tracking
- Histograms – Understanding data distribution
- Pareto Analysis – Identifying the most significant problems
- Cause-and-Effect (Ishikawa/Fishbone) Diagram – Root cause analysis
- 5 Whys Method – Finding the root cause through questioning
- Scatter Diagrams – Identifying correlations in data
- Control Charts – Monitoring process stability
- The 7 new quality tools:
- Affinity Diagram
- Relations Diagram
- Systematic Diagram (Tree Diagram)
- Matrix Diagram
- Process Decision Program Chart (PDPC)
- Arrow Diagram
- Matrix Data Analysis
- Applying Quality Tools in a Structured Problem-Solving Process
- Integrating tools into methodologies like PDCA (Plan-Do-Check-Act) and 8D
- Hands-On Workshop: Solving Real Problems Using Quality Tools
- Participants apply tools to a simulated or real company issue
- Group discussion on best practices and tool selection
- Sustaining Improvements and Preventing Recurrence
- Implementing corrective and preventive actions
- Ensuring long-term process stability through continuous improvement
Training objectives
This training aims to provide participants with a structured approach to problem-solving using basic quality tools. By applying these techniques, attendees will improve their ability to analyze problems, identify root causes, and implement effective solutions that prevent recurrence.
Target Audience
- Quality Control and Assurance Personnel
- Production and Process Engineers
- Supervisors and Team Leaders
- Continuous Improvement Specialists
- Anyone involved in problem-solving and quality improvement initiatives
Participant Benefits
- Understanding and applying key problem-solving tools
- Ability to analyze and resolve quality issues systematically
- Practical experience through real-world case studies and exercises
- Improved decision-making and process improvement skills
Organizational Benefits
- More effective problem identification and resolution
- Reduced waste, defects, and process inefficiencies
- Enhanced team collaboration in quality improvement efforts
- Strengthened commitment to continuous improvement and operational excellence
Qualification confirmation
E-certificate
Training duration
2 days x 7 hours
Training price
In order to get an offer please send a request to: contact@qualitywise.pl.
Documents
Terms and conditions you will find here.
Contact
For additional questions, other training dates or a dedicated training offer for your company, please contact Qualitywise®!
