Human Error Analysis
in Problem-Solving
How to Manage Problem Solving?
Effectively enough that they never come back...
Human error is one of the leading causes of quality issues, process deviations, and safety incidents across industries. Understanding the root causes of human errors and applying structured problem-solving techniques can significantly reduce defects and improve process reliability. This training equips participants with the tools to identify, analyze, and mitigate human errors using proven methodologies such as Human Error Root Cause Analysis (HERCA), 5 Whys, and Poka-Yoke. Through case studies and hands-on exercises, attendees will learn to implement sustainable corrective actions that prevent recurrence.
Training Program
- Introduction to Human Error in Problem Solving
- The Impact of Human Error on Quality, Safety, and Productivity
- Types and Classifications of Human Errors
- Psychological and Environmental Factors Contributing to Errors
- Human Error Root Cause Analysis (HERCA)
- Identifying Error-Prone Processes and Conditions
- Understanding Workplace Workload, Fatigue, and Distractions
- Problem-Solving Tools for Analyzing Human Errors
- Using FMEA to Assess Human Risks
- Error Prevention Methods (Poka-Yoke) to Prevent Errors
- Developing Corrective and Preventive Actions
- Process Redesign and Automation to Reduce Errors
- Practical Application of Analytical Tools to Workplace Problems
Training objectives
This training aims to enhance participants’ ability to analyze human errors systematically and apply structured problem-solving techniques. By identifying root causes and implementing effective preventive measures, organizations can improve quality, reduce defects, and enhance overall process reliability.
Target Audience
- Quality Assurance and Quality Control Professionals
- Production and Process Engineers
- Safety and Risk Management Specialists
- Supervisors and Team Leaders
- Continuous Improvement and Lean Manufacturing Practitioners
Participant Benefits
- Improved understanding of human error and its root causes
- Enhanced ability to analyze and solve human-related quality issues
- Practical experience in applying problem-solving tools to real-world scenarios
- Skills to implement sustainable corrective and preventive actions
Organizational Benefits
- Reduction in defects and process deviations caused by human error
- Improved safety, compliance, and process reliability
- More effective corrective actions that prevent recurrence
- Strengthened culture of continuous improvement and proactive problem-solving
Qualification confirmation
E-certificate
Training duration
1 day x 7 hours
Training price
In order to get an offer please send a request to: contact@qualitywise.pl.
Documents
Terms and conditions you will find here.
Contact
For additional questions, other training dates or a dedicated training offer for your company, please contact Qualitywise®!
