Recruit for tomorrow’s quality today

Competences in quality must be adjusted as the world of Quality 4.0 is transforming rapidly. Automation, AI and data analytics are redefining what organisations expect from their Quality teams. Success now depends not only on technical expertise, but on the ability to think critically, collaborate cross-functionally and drive continuous improvement.

The eBook “Competences of the Future in Quality – How to Recruit Quality Professionals in the 21st Century” is a practical guide for HR leaders and Quality Managers who want to identify, assess and attract the right competences for a future-ready organisation.

Why future competences matter in Quality

The study was based on reports from the World Economic Forum (WEF), OECD, McKinsey and LinkedIn. According to the World Economic Forum – Future of Jobs Report 2025, 44% of job skills will change by 2027. That means Quality departments must learn to recruit not only for experience, but for potential — the ability to learn, unlearn and innovate.

Future competences combine technical accuracy, analytical thinking and human-centred communication.
This eBook explains how to design recruitment frameworks that measure all three and how to align HR and Quality in one shared process. It also shows how competence-based hiring supports global standards such as ISO 10010:2018 – People Engagement Guidelines and modern quality system thinking.

What you’ll learn:

• How to identify and evaluate future Quality-role competences.

• How to build effective collaboration between HR and Quality teams.

• How to turn recruitment into the first stage of competence development.

• How to create value-driven hiring processes that strengthen customer trust.

Who this eBook is for

Designed for HR Business Partners, technical recruiters, Quality Managers, and Operations Leaders who want to modernise recruitment and prepare their organisations for the future of work.

If you’re continuing your QualityWise learning path, don’t miss part two of this eBook: “Competences of the Future in Quality – How to Develop and Retain Quality Professionals in the 21st Century.”